The Fred factor
how passion in your work and life can turn the ordinary into the extraordinary
Motivational speaker Mark Sanborn recounts the true story of Fred, a mail carrier whose love for his job and the people he serves prompts him to go the extra mile in his work, treating everyone he meets as a friend, and explains how people can follow Fred's example and make a difference in the lives of the people they serve.
Currency/Doubleday
2004
9780385513517
book
