business english

A guide to the proper forms of address to be used for government officials of the United States, royalty, religious leaders, members of the United States armed forces, as well as professionals, academics, and other private citizens.

Alphabetical style reference for written business communications, with advice on sentence structure, punctuation, spelling, and grammar, and guidelines for designing reports, manuals, presentations, and proposals. Includes sample forms and information on electronic text and e-mail.

A do it yourself course on effective business writing, explaining the five basic steps that will guarantee effective business communications.