business communication

Offers advice on when and how to best use E-mail at work, home, and school, examines the question of why E-mail so often goes awry, explains how to write and direct a perfect E-mail, looks at six types of E-mails, and discusses emotional E-mails, and E-mails that can land people in jail.

Discusses the importance of good communication skills in the workplace, explaining how to write and speak with confidence, and looking at other areas of effective communication.

Discusses communication skills needed in the workplace, including writing concise reports, public speaking, and communicating in meetings and other company settings.

An etiquette guide to doing business in sixty countries, with information on background, cultural orientation, business practices and protocol for each listing.

Presents a guide to business communications for people new to the job market, discussing resumes and cover letters, job interview etiquette, and proper conduct on the job.