Nina's job as assistant manager at a ski lodge is threatened when strange incidents keep driving guests away from Chalet 17, the site of a long-ago murder.
Zoe Beth Buckman finds that the pressure of taking care of her mother, expenses, work, and school is too much and decides to move out in order to put her life back together again.
To escape a miserable existence taking care of her alcoholic mother, seventeen-year-old Zoe rents a room from an eccentric woman, but her earnings as a waitress after school are minimal and she must go to extremes to cover expenses.