communication in organizations

"Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces ... [This book] offers the tools for improving relationships in the workplace and in life and for resolving all these problems"--Provided by publisher.

"Combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture"--Amazon.

"Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Reds are dominant and commanding, Yellows are social and optimistic, Greens are laid back and friendly, and Blues are analytical and precise. Understanding someone's pattern of behavior is the key to successful communication. Erikson provides practical advice for interacting with people based on their color profiles"--OCLC.

Explains how library administrators can use organizational storytelling to communicate shared goals, visions, and values, describing how narratives can be used within the daily workings of a business or organization to enhance leadership, and providing tools to build and improve storytelling skills.

Internationally bestselling author Carmine Gallo reveals the secrets to telling powerful, inspiring, and game-changing stories that will help you achieve any goal.

Discusses how the legendary King Arthur's idea of pooling mental resources by having his knights gather at a round table can be applied in modern times to create intelligent organizations.

Reveals the skills needed to effectively deal with tough issues and resolve conflict in every aspect of life.

Suggests ways to communicate more effectively on the job through listening, asking questions, and demonstrating respect for others.