supervision of employees

Provides practical guidance for library managers and supervisors on daily practices and topics such as interviewing, hiring, firing, orientation, training, and objectives.

"Hidden Rules of Class at Work" takes a look at how economic class influences - often subtly yet significantly - behaviors that show up in the workplace and an understanding of how the levels of an organization reflect the hidden rules of class.

Introduces the basics of understanding how to manage employees.

A practical guide to applying performance management principles both in the workplace and in everyday interactions with people. Includes a paper-and-pencil assessment form and brief analyses of other management approaches.

A self-study guide designed to help library managers become great bosses, featuring fifty-two modules that cover attitude, staffing, customer service, communication, planning, success with stakeholders, friends and allies, funding, leadership, training, people, and the future, and including questions and exercises.