Thomas presents 101 new stories that are at once universal and personal. From big cities to farm communities, from office cubicles to hospital wards, from Normandy Beach to Boston's Fenway Park, the contributors, selected from among thousands, tell about the words that changed their lives forever. And the "right words" can come from anywhere--the pages of a songbook, the pulpit of a church, the wreckage of Ground Zero, a hand-stitched sampler hanging on a wall, or a child's simple expression of love.--From publisher description.