lessons from a megacrisis
"The government's response to Hurricane Katrina, one of the most devastating natural disasters in United States history, suffered numerous criticisms. Nearly every assessment pointed to failure, from evaluations of Presiden George W. Bush, FEMA, and the Department of Homeland Security to the state of Louisiana and the city administration of New Orleans . . . [the authors] deliver a more nuanced examination of the storm's aftermath thatn the ones anchored in public memory, and identify aspects of management that offer more positive examples of leadership thatn bureaucratic and media reports indicated"--Provided by publisher.