What To Do When You Feel Cheated or Wronged
Even if you are the kind of person who abides by "live-and-let live", you are going to be jolted by an occasional bump in the road. Sometimes its a minor problem: you've made a hotel reservation, but when you arrive there is no room. Or your car comes out of the carwash with an ugly scratch and the operator won't pay for the repair. Sometimes it is much more serious: You discover that your pension plan is on the verge of bankruptcy, or the IRS threatens to seize your home if you do not pay back taxes right away. These problems and hundreds of other "what can I do?" scenarios are featured in eighteen chapters.
