Guinea pigs Fuzzy and Coco find the perfect luxury guinea pig hotel online and their humans decide to send them there to save their pets from a rash of pet-nappings, but the fuzzy friends find it a major disappointment when they arrive. The horrible human in charge of the hotel, Nasty Nigel, seems to be up to no good, and the guinea pigs, along with a few friends, plan to get to the bottom of things.
