customer relations

"Explains how businesses can better connect with their customers through the use of a simplified brand message, one that fosters ease of understanding on websites, in brochures, and on social media"--Provided by publisher.

"Packed with indispensable tips, proven techniques, and 'must-do-now' strategies, this book generates immediate results for success in school, work, and life. A must-read to master valuable social skills, prepare for a job, and get a head start in a career. Perfect [for the reader who is] looking for a job, working, starting [ones] own business, volunteering, or applying to college."--Back cover.

Explores innovative solutions companies can employ for meetings their customers' needs.

Examines the problem of racism in the American marketplace, covering such topics as stereotyping, legal protection, consumer racial profiling, and shoplifting.

"Teaches sales professionals how to apply the tactics of traditional marketing to their daily work"--Provided by publisher.

Because of advances in technology, many teens are discovering ways to earn money through entrepreneurship. This guide provides all of the basics to business development, including handling money, making a profit, understanding the market, and expanding a business.