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What customers really want
how to bridge the gap between what your organization offers and what your clients crave
McKain, Scott
Thomas Nelson Publishers
2005
9780785211983
book
What customers really want / McKain, Scott
relationship marketing
marketing
psychological aspects
consumer behavior
customer services
management
customer relations
organizational effectiveness
Holdings
hid
mid
miid
nid
wid
location_code
location
barcode
callnum
dewey
created
updated
1443323
5080187
2146
616248
813298
VCS
431
VCS0081991
658.4 MCK
658.4
1581465224
1695044385