business communication

This book explains the importance of making connections in both your private and professional life and provides tips for opening doors in a thoughtful and safe manner.

Provides one hundred and thirty-five tips for using email, instant messaging, and other telecommunication forms to improve business and career networking, and covers audience, subject lines, and etiquette.

Traces the history of human correspondence from pre-historic times to the early twenty-first century, discussing how communication has changed and exploring how the invention of email has led to a people becoming more isolated, forcing them to spend more time with their computers than with their family and friends.

A guide to communicating effectively that provides information on active listening, assertive speaking, conflict resolution, presentations, interviews, and other related topics.

Offers advice on when and how to best use e-mail at work, home, and school, examines the question of why e-mail so often goes awry, explains how to write and direct a perfect e-mail, looks at six types of e-mails, and discusses emotional e-mails, e-mails that can land people in jail, and handheld etiquette.