Relates the story of Santa Claus from his historic origins to his current incarnation, discussing Saint Nicholas, the Americanizing of Santa, his commercialization, and his treatment in songs and movies.
Mrs. Claus answers commonly asked questions about Santa, the reindeer, and life at the North Pole, and includes where elves come from, and Santa's favorite type of cookie.
Santa Claus works with his elves to get the toys ready for Christmas Eve, visits all the boys and girls with his presents for them, and relaxes back at home after his work is done.
When he and his caravan come crashing down to earth during a thunderstorm two weeks before Christmas, Santa is befriended by two children, Charlotte and Ben, who try to help him save the holiday from the tricks and moneymaking schemes of Gerold Geronimus Goblynch and to take off in time for his annual rounds.