Mandy Hope love animals, and gets to help all types at her parents clinic, Animal Ark, but when her family goes to Churchill to watch polar bears migrate and a cubs strays away, she tries to reunite it with its mother before it is too late.
While staying at her parent's vacation house in the Lake District, Mandy and James find a Labrador on the lawn, but he has no identification and no way of finding the owner.
During the school holiday performance Honey the hamster escapes from her cage and was last seen scurrying out into the snow under a holly bush; and now Mandy and James must find her before she freezes to death.
While helping to set up a Santaland outside Walton Cottage Hospital, Mandy and James spot a stray Jack Russell terrier, and hatch a plan to match the puppy with Charlie, a young patient they have befriended who desperately wants a dog for Christmas.
